Be Cool Refrigerated Couriers are the nation’s largest refrigerated courier service providers with branches in Sydney, Melbourne, Newcastle, Brisbane & Far North Queensland (Cairns, Port Douglas, Townsville, Rockhampton, Gladstone, Yepoon, Mackay, Bundaberg & Harvey Bay) Canberra, Adelaide, Perth & Darwin. Through the utilisation of our NSW sub depots we cover as far north as Coffs Harbour, North West Tamworth and Armidale, Orange, Dubbo, Mudgee, Bathurst, Lithgow, Forbes, Parkes and Wellington. Since 1996 our family run operation has been providing clients with a total refrigerated courier service unlike any other. From traditional refrigerated transport offering door to door service, to refrigerated home deliveries, Be Cool are the leaders, continuing to innovate and strive for excellence in the refrigerated transport industry.
Working closely with our American partners, we’ve developed and customised our sophisticated monitoring and management systems to allow for complete transparency and a level of commitment to service and tracking not found anywhere else in Australia. By giving our clients access to our smartphone-compatible tracking system, parcels can be tracked immediately at any time. We also have a 24/7 customer service team available to handle your enquiries, day or night.
At Be Cool we have complete control over our vehicles and our drivers are all Be Cool team members. Each driver is HACCP trained and we do not hand any of our work over to third parties. Because we don’t take ad hoc work or transport goods between cities, we are able to provide our clients with a complete and customised service that operates from our branches located in Sydney, Melbourne, Brisbane, Adelaide, Perth, Canberra, Darwin, Far North Queensland and Newcastle.
Our automated notifications ensure you’re informed of an ETA the day prior to delivery. At 8am on the day of delivery we send out a progress report so you know how your parcel is tracking. At 12pm on the day of delivery, a full report on recent deliveries is provided. Our state of the art tracking and proof of delivery system allows us to offer our clients the highest level of accuracy, and ensures accountability on each and every delivery that is entrusted to Be Cool Refrigerated Couriers.
We are proud to offer refrigerated transport services to some of the largest businesses providing home delivered meals in Australia, as well as businesses which are just starting out. From large companies to small enterprises, including everyone in between, we offer tailored partnership solutions to meet the individual needs of your business. Our emphasis on accuracy and accountability ensure that your business’s important clients always receive their goods in a timely manner and in the condition expected.
As the nations largest refrigerated courier service providers we are constantly growing and will continue to innovate and set the standards in our industry. To contact one of our branches visit our contact us page for details.